Frequently asked questions
About the brand & quality
Natini is thoughtfully and carefully designed in Kortrijk by a team of designers led by Nathalie Vlegels.
Natini attaches great importance to quality and sustainability, as well as ethical production. The clothes cost a little more, but they are of higher quality, last much longer and are produced fairly.
Thanks to the high quality of Natini children's clothing, there are always resale opportunities. Clothes are offered on well-known second-hand sites such as 2dehands.be, vinted.be and sellpy.be.
There is also a very active Facebook resale group
Absolutely! Given the quality of the clothes, they can be handed down to the next little one!
Natini makes clothes for children from birth up to and including 10 years.
SIZES & FIT
Use our size guide to find the perfect size for your child.
You can find the size chart for boys here: SIZE CHART BOYS
And the size chart for girls here: SIZE CHART GIRLS
Natini stocks a wide range of sizes, including in-between sizes that other brands often don't offer. If in doubt, you can always get in touch with us.
Yes! We offer 'first babygrows' in size 0M, followed by 1M (1 month), 3M (3 months) and then every 3 months up to 1 year. After that we have 18M (one and a half years), and from then on the collection is available per year.
Shipping & delivery
Shipping is free from €100!
Below €100, we charge €4.95 for Belgium, €6.95 for the Netherlands and France, and €7.95 for Germany. Other countries have their own shipping costs.
We always try to ship as quickly as possible. In principle, an order arrives within a maximum of 3 working days.
You can always pick up your order in our store in Kortrijk; just select this option when ordering.
Returns & exchanges
You can always return items within 14 days.
Use the contact form and send us the items you would like to return, together with your order number. We will email you a return label. As soon as we have received the goods, we will refund the purchase price minus the return costs (€4.95).
Payments
You can pay by bank card (Carte Bleue, Visa, Mastercard, American Express, Maestro, Bancontact) or by bank transfer.
If you have received a discount code for our online shop, you can enter it when placing your order on the 'My cart' page in the
'Discount code' field. (Click 'Apply' after entering it.)
The discount depends on your eligibility and is applied to your cart before you proceed to checkout.
Gift voucher
The gift voucher can be used both online and in our store.
Enter your code in the 'gift card' field and it will be deducted from your payment. (Click 'Apply' after entering it.)
Yes! In return, you will receive another gift card.
It is not possible to receive a refund for a gift card.
General questions
You can buy Natini in this webshop, but also in our stores in Kuurne (Kortrijk) and Knokke.
Natini is also available in many multi-brand stores and in Inno department stores.
You can simply add us to most baby registry sites and apps. On Pakske we have a dedicated page featuring a selection of products, but of course you can always add others!

